At Pryvel, we offer secure and flexible payment options to provide a smooth and dependable checkout experience for customers in Australia.
1. Accepted Payment Methods
We support the following payment methods:
Cards & Digital Payments:
American Express
Maestro
Mastercard
UnionPay
Visa
Digital Wallets:
Apple Pay
Google Pay
Shop Pay
Online Payments:
PayPal
All payments are processed securely via Shopify Payments or PayPal.
Currency & Tax
All prices are displayed and charged in Australian Dollars (AUD).
GST (Goods and Services Tax) is included where applicable.
2. Payment Processing
Payment is required in full at the time of checkout.
Orders are confirmed and prepared for dispatch only after payment has been successfully authorised.
If a payment cannot be processed or is declined, the order will be cancelled automatically.
3. Pricing & Currency
All prices shown on Pryvel are listed in AUD.
Prices may be updated at any time without prior notice.
Any applicable shipping costs, taxes, or duties (where relevant) will be clearly displayed at checkout before the order is completed.
4. Secure Transactions
We use SSL encryption and trusted payment gateways to safeguard all transactions.
Pryvel does not store or have access to customers’ credit card or payment information at any time.
5. Refunds & Chargebacks
Refunds are handled in accordance with our Return and refund policy
Unauthorised or fraudulent chargebacks will be formally contested.
If you encounter any payment-related issues, please contact us first at info@pryvel.com, and our support team will assist you.
6. Fraud Prevention
Pryvel reserves the right to review, place on hold, or cancel any order suspected of fraudulent or unauthorised activity.
For certain high-value orders, additional verification may be requested to ensure payment security and protect both our customers and our business.
7. Contact Information
Name of Company: Rincón Pardo
Website name: Pryvel
Address: Ridderstraat 60, Oosterhout, 4902 AC, Netherlands
Phone: +61 480 899 032
Email: info@pryvel.com
Contact Form: Get in touch here
Chamber of Commerce (KVK): 90940555
(Netherlands)
VAT Identification Number: NL004852467B83
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET)
We aim to respond to all inquiries within 1–2 business days.